Executive Team

Jeff Kline
Chief Executive Officer

Jeff Kline
Chief Executive Officer
Jeff Kline
"This is a great industry with a big heart. I love working with our credit unions—getting together twice a year, bringing new ideas to the group, visiting our owners. I also enjoy meeting other credit unions execs who are excited about joining MDC."
- Joined MDC as CEO in 2007
- 35 years in the credit union industry
- Past President and COO of CommunityAmerica CUSO One
- Worked for other credit unions as VP/Comptroller, EVP Finance and Technology, EVP Retail and Strategic Services, and CEO
- Started my career as a CPA at KPMG Peat Marwick
- Part of the first class of the CUES CEO Institute, and the inaugural class of Filene Research Institute’s i3 program
- Served on the boards of Member Gateways and CU Realty, LLC
- BS in Accounting from University of Missouri—Kansas City (UMKC)
- CPA licensed in Missouri
- “I greatly enjoy time with my wife and family, which cannot happen often enough. I love working out at the gym because I also love cooking on our smoker (brisket, ribs and steaks), a glass of good bourbon, and California wines.”

Sarah Lietz
Chief Experience Officer

Sarah Lietz
Chief Experience Officer
Sarah Lietz
"Every day I get to work on new ideas…no two days are ever the same. I get a lot of energy by working on big projects, talking to interesting people, and doing something valuable for our credit unions every day."
- Served on Board of Directors for Firefly Credit Union in Minneapolis/St Paul ($1.4 billion in assets) for nine years (Board Chair for four)
- Joined MDC in 2005 after working for two years as a corporate project manager for CUNA Mutual Group
- Before that, spent eight years in product development in the telecom industry, focused on really cool stuff like email, VoIP, and Unified Messaging (hey…it was the 90’s)
- Worked in the Chicago office of KPMG Peat Marwick
- BS from Illinois State University
- MBA from University of Wisconsin–Madison (GO BADGERS!)
- “I love riding my motorcycle, playing golf with my husband, and gardening. I also read a ton of books.”

Kristen Jones
Vice President, Finance and Operations

Kristen Jones
Vice President, Finance and Operations
Kristen Jones
"I’m excited to combine my love of credit unions, my interest in innovation, and my enthusiasm for creating meaningful connections. Having the opportunity to be closely involved with forward-thinking organizations collaborating to create positive disruption and robust momentum in the industry is both energizing and inspiring."
- Joined MDC in 2019 as Director of Corporate Partnerships
- Decades of experience in the credit union industry holding leadership positions across sales, marketing, lending, product management, insurance, and business development
- Frequent flyer can be used literally and figuratively for Kristen as her employment history includes working for Southwest Airlines
- Educated in America’s heartland, holding an MBA from the University of Saint Mary
- No matter if she’s on a plane for business or vacation—or jumping out of one for fun—she enjoys living life to the fullest
- Being active in both body and mind, she will try just about anything once
- “When I’m away from work, you can usually find me outside hiking, biking, or whitewater kayaking. If you do catch me inside, I’ll be euphorically experimenting in the kitchen with a glass of wine in hand, singing out loud, and having a solo dance party!”

Tushar Mukhija
Director of Strategic Partnerships

Tushar Mukhija
Director of Strategic Partnerships
Tushar Mukhija
“The opportunity to bring forth collaboration and thought leadership with a purpose to help credit unions be competitive is what attracted me to MDC. I’m genuinely excited to support our owner credit unions and build long term strategic relationships.”
- Joined MDC as Director of Strategic Partnerships in 2020
- Responsible for owner and vendor relations within the MDC portfolio
- Extensive and successful track record in account and vendor management working with large and global enterprises across a diverse set of industries
- Grew up near the recently-famous town of Scranton, PA (Anybody heard of Dunder Miflin Paper Company?) “I can often be found shamelessly binge watching reruns of The Office.”
- BSBA in international business and finance with a minor in economics from Kings College – Pennsylvania
- “To me, family is most important. Spending time with my little one and my wife bring me joy and fulfillment every day.”

Michelle Mozzar
Sr. Manager, Strategic Projects

Michelle Mozzar
Sr. Manager, Strategic Projects
Michelle Mozzar
"The opportunity to collaborate with industry experts, thought leaders, and our credit unions to shape our future is such a rewarding component of my role. I am excited to be a part of bringing innovative thought, research and ideas to our owners”.
- Joined MDC in October 2020
- 20 years of experience in financial services in multiple leadership capacities including strategic planning, change management, leadership development, training, and operations
- Doctoral degree in interdisciplinary leadership from Creighton University
- Worked for other banks as VP client implementations, VP payment Services, and AVP treasury operations
- “I love to travel and spend time exploring new parts of the world. I am so intrigued by other cultures and exploring diversity of thought while seeking to find the commonalities that exist across the globe.”

Michael El Koubi
Marketing and Communications Manager

Michael El Koubi
Marketing and Communications Manager
Michael El Koubi
"Coming from a background of public service, I am very excited about the work MDC does for our owner credit unions and the members they serve. It’s never been more clear to me how important the cooperative financial industry is, and I couldn’t be happier to be a part of it."
- Joined MDC in February 2018
- Responsible for all MDC marketing and PR work, including owner-facing communications
- Administers MDC’s owner portal, delivering access to all of MDC’s work to our owners 24/7, 365
- Brings several years of communications and project management experience to MDC, including helping large state government agencies implement aggressive reform agendas
- Served in the United State Peace Corps in Bulgaria from 2005-2007
- Graduated from LSU’s MBA program in 2016 and also holds a BA from LSU in History and German
- “I love exploring nature’s wild places, and I am well on my way to visiting all of America’s 59 national parks (23 down, 39 to go!). I’ve also kayaked most of the Mississippi River below Memphis, paddling by day and camping on the River’s banks of islands by night. When not on or planning an adventure, I enjoy spending time with my family, cooking up something Cajun in the kitchen, or playing a hot summer game of adult kickball with a cold daiquiri in the dugout.”

Megan Hildebrandt
Meeting and Event Planner

Megan Hildebrandt
Meeting and Event Planner
Megan Hildebrandt
"My first meeting with MDC was in Montreal (August ’08), and I was amazed at what I learned about the credit union industry. After all these years, I look forward to each meeting, not only to plan another event, but to see those familiar faces and to meet all of the new faces of this fun MDC family!"
- Began her event planning career in college (graphic design) while working at a steakhouse with a PARTY ROOM, and started her own event planning business in 2002
- Recruited to plan meetings for MDC (by Sarah) in 2008 and has supported MDC as a private contractor Meeting Planner since 2008
- Hired full time in 2019, making her both one of the oldest and newest MDC staffers
- In addition to corporate meeting planning, Megan has developed events for businesses across several industries, including hotels, golf courses, restaurants, travel firms, and more
- “I was always planning something growing up, whether it was a Kid Club Meeting, meal-planning for a week every summer with my grandparents, a birthday party, or a sleepover—topping my teenage years off with Prom Planning Committee both Junior & Senior year! So I think I was destined to be an event planner!”
- “I love playing volleyball, reading, drinking wine (sometimes at the same time!), and planning anything I can get my hands on!”

Nancy Hragyil
Executive Assistant

Nancy Hragyil
Executive Assistant
Nancy Hragyil
“Being the one that serves, inspires, and motivates those around me has been the focus of my career. Assisting executives is simply what I love to do. I thrive on helping leaders of organization in finding the balance that is meaningful to them and utilizing their time in the most effective way possible. I am excited to be a part of MDC as it seeks to serve our owners and create a stronger, more collaborative credit union community.”
- Joined MDC November 2020
- Prior to joining MDC, Nancy worked in various industries honing her skills to become an executive assistant ninja
- Promoted throughout her career for her extraordinary ability to manage, lead, and streamline
- Having grown up in a large military family, hard work and efficiency are second nature
- “I love spending time with my family, whether we are galivanting throughout the world or at home watching KC Chiefs football—wherever they are is where I love to be. I also love doing yoga, watching movies, and coloring outside the lines.”