Members Development Company’s 2021 Digital Winter Owner Meeting: What to Expect at our Upcoming Event

Last August, MDC hosted our first-ever digital owner meeting, and while we were confident we could deliver a positive experience to our owners in the age of social distancing, we were still blown away by the overwhelmingly positive feedback from our attendees! Thank you again to our owners for making our August meeting the best-attended event in MDC’s history, both...

January 20th, 2021

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MDC University Delivers New Skills and Refreshers

Recognizing the increased need for on-demand learning solutions for remote teams, MDC launched MDC University (hosted on MDC Connect) right after the August Owner Meeting. Content has been developed with some of our key partners and subject matter experts. It’s an easy way to dig deeper into highly relevant topics at your own pace. Member Experience Our first courses on...

October 14th, 2020

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MDC Credit Unions: Innovation in Action

Here at MDC, we have long championed the notion that organizations with strong cultures of innovation are the most adaptable and successful in our industry’s rapidly changing environment. And while MDC does offer a variety of ways to help our owners be as innovative as possible (including a brand-new line of on-demand training videos covering innovation, productivity, and member experience...

September 16th, 2020

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Congratulations to Kent Zimmer, newly named CEO of CU NextGen!

For the last few months, Kent Zimmer has served as both MDC's Sr. VP of Operations and CU NextGen's Interim CEO. Today we are proud to announce the he has been named CU NextGen's CEO and will be leaving MDC to run the new CUSO full time. Congratulations, Kent! Kent's services as interim CEO was a logical move while our new CUSO went...

August 24th, 2020

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Member Score Can Help MDC Owners Mitigate the Financial Impact of COVID-19

With COVID 19 causing more economic uncertainty than ever, many savvy portfolio managers are seeking out improved risk assessment capabilities for their personal lending, credit card, auto loan, and other retail portfolios. Amidst this uncertainty, MDC’s partnership with FICO to deliver a Member Score that helps our owners while they are making these decisions has become more valuable than ever. MDC’s...

August 12th, 2020

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Members Development Company’s 2020 Digital Summer Owner Meeting Offers Valuable Insights, Fun from Afar

Throughout MDC’s history, our owners have consistently said that our semi-annual meetings are one of the biggest benefits of being a part of our network. Twice a year, we gather hundreds of credit union professionals, more than half of which are C-suite-level executives, to deliver updates on our work at what those in the know regard as the industry’s premier...

July 16th, 2020

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MDC Credit Unions Respond to COVID-19: Protecting Staff, Serving Members

The ongoing COVID-19 crisis continues to impact the lives of Americans everywhere, with even those affected minimally being asked to change habits and take additional precautions while on the job, in public, and even at home. Those communities hit hardest continue to deal with far worse. Like all other industries, credit unions are also being affected by the pandemic, and...

April 20th, 2020

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Success During (and After) COVID-19

Sarah Lietz, MDC I had the opportunity to sit down with Kurt Schroeder, Chief Experience Officer, and John Seeds, VP of Marketing, from Avtex Solutions—a global end-to-end customer experience (CX) provider based in Minneapolis. In the last few weeks they have helped multiple clients in critical industries like financial services and health care build out virtual contact centers using cloud...

April 15th, 2020

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Guest Blog - Ryan Zilker of Sound CU on NextUP

MDC’s NextUP program is the credit union industry’s preeminent innovation training and development opportunity, bringing together our owners’ best movers-and-shakers and brightest up-and-comers. While participating in NextUP, our owners’ representatives work from July through February, including four days of in-person training and working sessions. During these eight months, participants receive intense innovation training and are guided through developing new, actionable...

March 4th, 2020

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Credit Unions Need to Help Boomers Prepare for Retirement

A Guest Blog from the Financial Health Network The resounding narrative with Baby Boomers—those born between 1946 and 1964—and other pre-retirees often starts and stops with the impending retirement savings crisis. Indeed, it is dire: with minimal savings and assets to fund their retirement, most pre-retirees are ill-prepared to enter into their golden years. On average, Boomers have just over...

January 9th, 2020

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