MDC Credit Unions Respond to COVID-19: Protecting Staff, Serving Members

The ongoing COVID-19 crisis continues to impact the lives of Americans everywhere, with even those affected minimally being asked to change habits and take additional precautions while on the job, in public, and even at home. Those communities hit hardest continue to deal with far worse. Like all other industries, credit unions are also being affected by the pandemic, and...

April 20th, 2020

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Success During (and After) COVID-19

Sarah Lietz, MDC I had the opportunity to sit down with Kurt Schroeder, Chief Experience Officer, and John Seeds, VP of Marketing, from Avtex Solutions—a global end-to-end customer experience (CX) provider based in Minneapolis. In the last few weeks they have helped multiple clients in critical industries like financial services and health care build out virtual contact centers using cloud...

April 15th, 2020

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Guest Blog - Ryan Zilker of Sound CU on NextUP

MDC’s NextUP program is the credit union industry’s preeminent innovation training and development opportunity, bringing together our owners’ best movers-and-shakers and brightest up-and-comers. While participating in NextUP, our owners’ representatives work from July through February, including four days of in-person training and working sessions. During these eight months, participants receive intense innovation training and are guided through developing new, actionable...

March 4th, 2020

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Credit Unions Need to Help Boomers Prepare for Retirement

A Guest Blog from the Financial Health Network The resounding narrative with Baby Boomers—those born between 1946 and 1964—and other pre-retirees often starts and stops with the impending retirement savings crisis. Indeed, it is dire: with minimal savings and assets to fund their retirement, most pre-retirees are ill-prepared to enter into their golden years. On average, Boomers have just over...

January 9th, 2020

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State of the Company - A Chat with MDC's Board Chair

MDC's Board of Directors met earlier this month to approve a new, three-year strategic plan for the company. We used that opportunity to talk to Thomas Moore, Board Chair of MDC and an EVP at BCU, about his perspective on the value MDC creates for its owners and what the future looks like for our network. MDC has experienced a...

November 13th, 2019

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Identifying RPA Use Cases and Opportunities in Credit Unions - A Guest Blog from ClaySys Technologies

Vinod Tharakan is the founder and director of ClaySys Technologies, a technology consulting firm with more than 230 employees specializing in automation solutions. Claysys is working closely with MDC and a number of our credit unions in the automation space with a focus on using robotic process automation to automate processes and workflows. Some of ClaySys’s other clients include Wells...

October 16th, 2019

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Guest Blog Post from VyStar Credit Union – Supporting Financial Literacy in Schools

How VyStar Credit Union is helping to ensure the financial success of today’s youth. VyStar Credit Union is an MDC owner headquartered in Jacksonville, Florida. Their innovative approach to teaching financial literacy to the youth in their community aligns with MDC’s own mission to improve the financial well-being of members across our ownership and with the specific work MDC has...

October 3rd, 2019

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Six Threats Keeping You from Innovating - A Guest Blog from Alain Hunkins of FutureThink

Alain Hunkins is a lifelong student of human behavior and performance. As a Senior Facilitator at FutureThink, Alain coaches CEOs, executives, managers, and front-line employees and has facilitated for over 1,000 groups worldwide. Alain has led innovation training sessions at various MDC owner meetings and facilitated ideation for MDC’s NextUP innovation program. If you’d like more insights on innovation and...

September 4th, 2019

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2019 Summer Owner Meeting Recap; MDC Launches New CUSO Dedicated to Payments Solutions

Our 2019 Summer Owner Meeting, held from August 5-7 in the beautiful Ritz-Carlton Hotel in Chicago, broke yet another owner attendance record, with over 200 owners joining us for the industry’s best networking and learning event! Highlights of the event included: updates from MDC Owners on how they have been using our scenario planning tools in their strategic planning processes;the...

August 20th, 2019

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Meet Kristen, MDC's New Director of Corporate Partnerships!

MDC is excited to announce our staff has grown by one! We sat down with our new staffer and asked her to tell our owners a little bit about herself, so please meet Kristen Jones, MDC’s new Director of Corporate Partnerships! What about MDC made you excited to join the company? MDC has a rich history of delivering smart, meaningful,...

July 25th, 2019

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