Category: Culture

Last August, MDC hosted our first-ever digital owner meeting, and while we were confident we could deliver a positive experience to our owners in the age of social distancing, we were still blown away by the overwhelmingly positive feedback from our attendees! Thank you again to our owners for making…

Throughout MDC’s history, our owners have consistently said that our semi-annual meetings are one of the biggest benefits of being a part of our network. Twice a year, we gather hundreds of credit union professionals, more than half of which are C-suite-level executives, to deliver updates on our work at…

The ongoing COVID-19 crisis continues to impact the lives of Americans everywhere, with even those affected minimally being asked to change habits and take additional precautions while on the job, in public, and even at home. Those communities hit hardest continue to deal with far worse. Like all other industries,…

Sarah Lietz, MDC I had the opportunity to sit down with Kurt Schroeder, Chief Experience Officer, and John Seeds, VP of Marketing, from Avtex Solutions—a global end-to-end customer experience (CX) provider based in Minneapolis. In the last few weeks they have helped multiple clients in critical industries like financial services…

MDC’s NextUP program is the credit union industry’s preeminent innovation training and development opportunity, bringing together our owners’ best movers-and-shakers and brightest up-and-comers. While participating in NextUP, our owners’ representatives work from July through February, including four days of in-person training and working sessions. During these eight months, participants receive…

MDC’s Board of Directors met earlier this month to approve a new, three-year strategic plan for the company. We used that opportunity to talk to Thomas Moore, Board Chair of MDC and an EVP at BCU, about his perspective on the value MDC creates for its owners and what the…

How VyStar Credit Union is helping to ensure the financial success of today’s youth. VyStar Credit Union is an MDC owner headquartered in Jacksonville, Florida. Their innovative approach to teaching financial literacy to the youth in their community aligns with MDC’s own mission to improve the financial well-being of members…

MDC is excited to announce our staff has grown by one! We sat down with our new staffer and asked her to tell our owners a little bit about herself, so please meet Kristen Jones, MDC’s new Director of Corporate Partnerships! What about MDC made you excited to join the…

MDC has long sought to increase our owners’ ability to innovate from within, and we’ve delivered on that goal through our NextUP program; exclusive training opportunities at our owner meetings; and right-sized, tailored innovation training programs with our partners at futurethink, an industry-leading innovation consultant. We’re now broadening and deepening…

We are incredibly proud to announce that MDC has entered a new stage in our lifecycle as a CUSO with the incredible growth we’ve achieved in 2018 and the recent implementation of a wait list for any prospective owners seeking to join our network. With 21 new credit unions purchasing…