Success During (and After) COVID-19

Sarah Lietz, MDC I had the opportunity to sit down with Kurt Schroeder, Chief Experience Officer, and John Seeds, VP of Marketing, from Avtex Solutions—a global end-to-end customer experience (CX) provider based in Minneapolis. In the last few weeks they have helped multiple clients in critical industries like financial services…

Guest Blog – Ryan Zilker of Sound CU on NextUP

MDC’s NextUP program is the credit union industry’s preeminent innovation training and development opportunity, bringing together our owners’ best movers-and-shakers and brightest up-and-comers. While participating in NextUP, our owners’ representatives work from July through February, including four days of in-person training and working sessions. During these eight months, participants receive…

Building on Existing Work, MDC Focuses in on Developing and Sustaining Cultures of Innovation in our Credit Unions

MDC has long sought to increase our owners’ ability to innovate from within, and we’ve delivered on that goal through our NextUP program; exclusive training opportunities at our owner meetings; and right-sized, tailored innovation training programs with our partners at futurethink, an industry-leading innovation consultant. We’re now broadening and deepening…