Research and Development

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At MDC, we leverage the strength and resources of over 70 progressive leaders in the credit union industry and collaborate to push forward to the future together. That work is driven by our research and development strategy, which is guided by a combination of input from our owners, the expertise of thought leaders from both within and outside the industry, and research MDC itself either commissions or performs. Our consistent goal is to provide deliverables that are relevant, practical, and actionable so that our owners can bring them to bear at their organizations.

Our recently updated project strategy places our focus on four areas where MDC is strongly positioned to have a significant impact on our owners and their members and where credit unions should either be closing a gap with our big bank competitors or continuing to push out in the lead. Each of these focus areas are supported by foundational commitments to pushing the envelopes of data analytics and digital experiences and to keeping active innovation a constant within our network.

Our four focus areas are:

  • STRATEGIC GROWTH
  • MEMBER EXPERIENCE
  • EMERGING TECHNOLOGIES
  • AUTOMATION AND EFFICIENCIES

Strategic Pillars

STRATEGIC GROWTH

Leveraging the power of the collective MDC owner community to assess, develop, and implement tools, technology, and partnerships that lead to a competitive advantage.

MEMBER EXPERIENCE

Researching and developing resources empower our owners to define and execute best-in-class member experiences with a focus on the mission, vision, and values of our owners’ organizations.

EMERGING TECHNOLOGIES

Pioneering emerging technologies that deliver digital excellence, operational efficiencies, enhanced member experiences, and organizational resilience for credit unions.

AUTOMATION AND EFFICIENCIES

Seeking solutions that target key areas of opportunity to automate and simplify time-consuming and repetitive tasks produces greater efficiency and returns on investment.

Contact

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